When reconciling transactions in The Raiser's Edge from Blackbaud NetCommunity via the Blackbaud Merchant Services disbursement report or portal, some transactions may show a larger amount in Blackbaud Merchant Services than what appears in The Raiser's Edge.
This is a result of a fee such as shipping being included in the eStore. When the transaction is processed into The Raiser's Edge, only the amount that was paid for the items themselves will be put into the store. Additional fees such as shipping will be excluded.
For example: A user buys a book for $10. Shipping on the book is $4.50. The user pays $14.50. Merchant services will show $14.50. The Raiser's Edge will show $10.