Incorrect Credit Card Numbers in batch are tokenised with no warning that it's an invalid Credit Card number

Users may notice that despite having the warning enabled to warn users of invalid Credit Cards that are entered, this warning never shows and the Credit Card numbers are tokenized.
We are currently evaluating this issue and will update the article when we have more information.

Steps to Duplicate

In Config – Business Rules – select Display warning when enter an invalid credit card both version below.
 
RE 7.96.6401.5 – enter ‘999999999999999999’ into the credit card field, press tab to move to next field etc. when tab to next line or click on save this is where RE will tokenised the card and should display the prompt invalid credit card like below – below screen dump taken from RE v7.96.6401.5

RE 7.96.640.11 – enter ‘999999999999999999’ into the credit card field, press tab to move to next field, the card is tokenised and does not display the prompt that it is an invalid card.
 

Environment

 Raiser's Edge
 7.96

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.