You can contact your IT department to determine which applicant is missing one or both of these pieces of information. You can also access the import file and locate the missing information.

To download your import file and locate the applicant(s) with missing UIDs or email addresses:
  1. Go to Site>Settings>User Imports
  2. Scroll down to "Details from Recent User Import"
  3. Click the link for the Last Import
  4. import link
  5. The import file will download as a .txt file
  6. Open an Excel window, and Click "Open Other Workbooks"
  7. Locate the downloaded .txt file
  8. Follow the prompts on screen to open this file as a .csv file
  • Choose the file type that best describes your data: Mark "Delimited"
  • Click Next
  • Mark "Comma" under the list of Delimiters
  • Click Next
  • Click Finish
9. Select the entire document
10. Click Sort & Filter>Custom Sort
11. Choose the column that contains your institution's UID
  • Any empty cells will be sorted to the bottom of the worksheet
12. Repeat the steps to sort by your institution's email address
  • Any empty cells will be sorted to the bottom of the worksheet
13. Contact your institution's IT department to ensure these fields are added for the next import.