Error: The UPDATE statement conflicted with the CHECK constraint "CK_PROSPECT_VALIDMANAGERSTARTDATE". The conflict occurred in database "Name", table "dbo.PROSPECT". - When editing research details on Wealth and Ratings page

If a constituent has prospect manager history but no current prospect manager, adding a new prospect manager in Wealth and Ratings > Research Details will throw the error, "Data could not be saved. The UPDATE statement conflicted with the CHECK constraint "CK_PROSPECT_VALIDMANAGERSTARTDATE". The conflict occurred in database "Name", table "dbo.PROSPECT"."
We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

1) Create a new constituent > Add the constituent as a prospect without a current prospect manager
2) On the constituent record, go to the Prospect tab > Prospect team sub tab > Edit prospect manager
3) Select a prospect manager and put a start date and end date in the past.
4) Go to the Wealth and Ratings page > Wealth Summary tab > Research Details > Edit > Search for a new prospect manager > Save the form

Environment

 Blackbaud CRM
 4.0
 4.0.180.1600

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.