Distributing messages from the User Messages queue:
1) Go to Site > Communications > User Messages
2) Filter the User Messages Queue by desired column(s)
3) Mark the Select/Deselect All Checkbox
4) Select Distribute from the Act on Selected Menu
5) Select green Distribute button
Note: If you have more than 50 messages selected, be sure to mark the box to "Also distribute # messages from other pages"
Deleting messages from the User Messages queue:
To delete messages from the User Messages queue, follow the same steps as above, and select Delete in Step 4. A pop up window will appear allowing you to confirm the decision. To confirm, click the green Delete button.