You can turn the payment materials on for a family by:
  1. Login to
  2. Click on the applicable school year
  3. Hover over the Families tab on the top left, and select View All Families
  4. Locate the family's account
  5. Hover over the blue tab with white arrow and select More Options
  6. Click on Welcome Email and Invoice Settingsmenu
  7. Scroll down to the Stop Invoice Mailing
  8. Click the green Off buttons under Action to turn the materials OnOn
  9. Enter a reason, then click Save Changes