Unable to Open Message File PROMSGS when Right Clicking and Running FIMS as Administrator

When launching FIMS normally or right-clicking, the following error occurs, "msgOpen: unable to open message file: PROMSGS".
This occurs because the Progress installation is unable to find the PROMSGS file due to the local admin account on the workstation not having permission to the shared mapped drives which is what FIMS runs off of from the workstation; the shared N drive.

To resolve you can attempt the following solutions:

This article describes why the issue occurs:
1. https://support.microsoft.com/en-us/help/3035277/mapped-drives-are-not-available-from-an-elevated-prompt-when-uac-is-co

This article outlines a solution which is to map the shared NPO drive with credentials and potential places to put the bat file in.You could deploy the file locally or through group policy.
2. https://stackoverflow.com/questions/23550814/bat-file-to-map-to-network-drive-without-running-as-admin
  • Typically you put the commands in a notepad file then save with a .bat extension. You also would need to change the command for your environment. The shared NPO drive is typically mapped as N but you may have mapped NPO to a different drive letter. Password would be the password for the Windows account you will be using. 
     @echo off
           net use N: \\fimsservername\NPO  password  /user:domain\user name /persistent:yes

 
Another article discussing the same issue with Windows 10:
2. https://superuser.com/questions/1031344/running-programs-as-administrator-from-network-drive-windows-10



Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist in implementing the solutions on these websites.
 

Environment

 FIMS

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