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When adding an address users may want to cross check that address with with what USPS has on their website. Users may notice that the issue above occurs when cross checking an address.
Article Number: 119063
Products:
USPS changed the way their website interacts as it is more of a Single Page Application web site. This prevents eTapestry from being able to auto-populate the address fields into the USPS website.
Workaround
Manually add the address or zip code into the USPS website to verify the address in eTapestry is correct.
