1. Navigate to www.startseraphim.com
  2. Click the Forgot Password button
  3. Type your username into the Type your username field
  4. Click the Send me a new password  button
  5. You will receive an email from donotreply@blackbaud.com with the subject line, Password reset on Seraphim
  6. Use the password inside the email to log into Seraphim Office
  7. In the top right-hand corner of the home screen, click Reset My Password
  8. In the screen that appears, type the password from Step 6 into the Old Password field
  9. Type your desired password in the New Password and Confirm New Password fields
  10. Click Change It