Error: Data could not be saved. The UPDATE statement conflicted with the CHECK constraint "CK_PROSPECT_VALIDMANAGERDATERANGE". The conflict occurred in database "XXXX", table "dbo.PROSPECT". - when adding a prospect manager

When adding a prospect manager to a constituent that had a prospect manager in the past you may experience this error message: Data could not be saved. The UPDATE statement conflicted with the CHECK constraint "CK_PROSPECT_VALIDMANAGERDATERANGE". The conflict occurred in database "XXXX", table "dbo.PROSPECT
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

Create the prospect manager
 
  1. Create a constituent (say P_F01)
  2. Click Personal Info tab > Constituencies
  3. Click Add > Select Fundraiser
  4. Click Save (do not add dates)
Repeat the above steps and create one more Prospect Manager (say P_F02)
 
Create the prospect
 
  1. Create a constituent (say MG01)
  2. Click Personal Info tab > Constituencies
  3. Click Add > Select Major Giving Prospect
  4. Click Save and provide any previous dates i.e. Date from: 2/1/2018, Date to: 3/1/2018
  5. Go to Prospect tab > Prospect Team
  6. Click Edit Prospect Manager
  7. Add Prospect manager (P_F01), Start date: 2/1/2018, End date: 3/1/2018
  8. Now navigate to Prospects functional area.
  9. Click on Add a major giving prospect.
  10. Enter Constituent as MG01
  11. Enter Prospect manager as P_F02 and give any start date
  12. Enter the other details such as Plan name, Plan type, Start date etc. and click on Save.

Environment

 Altru Arts & Cultural
 5.1

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