Error: Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in.

This specific error indicates that the proper version of Link to Outlook was not installed. To resolve the issue, please complete the steps below to uninstall and reinstall the Link to Outlook plugin.

Article Number: 119327

Products:

Blackbaud_Grantmaking

1. Close Outlook
2. Go to Start > Control Panel > Add or Remove Programs (Programs and Features in Windows 7).
3. Uninstall GIFTS Online Link to Outlook plugin.
4. Also uninstall the following Outlook Add-In items, if present:
Microsoft Office 2003/2007/2010 Primary Interop Assembly
Visual Studio 20xx Tools
5. Restart your computer
6. After rebooting, open Outlook and make sure the above Add-Ins have been removed
Outlook 2003: Tools > Options > Other > Advanced Options > Add-In Manager
Outlook 2007: Tools > Trust Center > Add-Ins
Outlook 2010: File > Options > Add-Ins
7. Close Outlook.
8. Install the plugin again

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