Gift information does not appear on record after committing batch with gifts from BBNC, OLX, or Sphere

After committing a batch with gifts from either BBNC, OLX, or Sphere, the gift information does not appear on the constituent record.
The can be caused by immediately committing the batch after it is opened by the BBNC, Sphere, or OLX plugins. Immediately committing the batch does not enforce required fields in RE. If you choose to validate the batch prior to committing, you will see an exception for missing required fields, but the batch will still commit with the exceptions. After opening the batch, check for any required fields that may be unique to your organization and complete them prior to committing the batch. Alternatively, if the batch has already been committed, you can mark the batch as recurring to be able to edit the gift again and complete the required fields.


 Raiser's Edge

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