1. Make sure your FIMS version is on 14.61, if not you will need to upgrade.
2. Use the attached file to import the registry entries needed for TLS compliance on the FIMS database server, all terminal servers, and any workstations affected; any computer or server that sends data to DonorCentral. The file contains all of the registry changes needed, all you have to do is import it:
- It is recommended that only a qualified IT person implement this fix and that you back up the registry before proceeding. To back up the registry, do the following:
- To import registry keys, do the following. Again, this must be done on the database server and additionally any other computers that interact with DonorCentral:
You will see an executable called Regedit.exe, click and open that
Select the Text file from this article that you have saved to the desktop of the machine. You will need to change the file type in the drop down to All Files to be able to find it.
You will see a message saying that the values were imported
RESTART the machine immediately. If you do not restart the machine, the issue will not be resolved.
- In FIMS go to "FIMS | Tools | System Utilities | DonorCentral | Setup DC Upload"
- Click "Save". Clicking Save in the Setup DC Upload Window triggers the automatically install of the latest 'MicroEdge.DonorCentral.DataTransfer.exe' and the needed DLLs in npo\found\eAdvisor\FTP.
If you receive an error while clicking Save in the Setup DC Upload window, see the following: