- Navigate to Financials > General ledger setup
- Click Define Transaction Mappings > Ticketing
- On the Orders tab: Click Add. In the Debit field, add the A/R account. In the Credit field, add the Sales Tax account. Under Revenue Type, add Taxes. In the With taxes field, choose the Sales Taxes that are mapped to this Sales Tax account or leave as All taxes. The screen should look like this:
- On the Payments tab: Click Add. In the Debit field, enter the Cash account. In the credit field, add the A/R account. In Revenue Type, add Taxes. In With Payment Method, choose the payment methods. You may need to repeat this step, for each cash account you have. The screen should look like this:
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