- Log into SQL Server Management Studio
- Expand the Security tree then expand the Logins tree
- Is the REWS machine listed as a user? (Typically this is Domain\MachineName$)
- If not, right click and select New login. For Login name provide the REWS machine name following the convention above. Under Server Roles grant public, securityadmin, and sysadmin. Press OK
- If so, find the user in the list of users and click on Properties > Server Roles. Grant the same roles as in 3.1
- Recycle the REWS app pool.
- Verify the issue is resolved.
Connect and collaborate with fellow Blackbaud users.