If I type in incorrect credentials 5+ times in a row will my account be locked?
Luminate Online does not lock an account after multiple unsuccessful logins. By default admin passwords are set to expired every 90 days. If you are having trouble logging in then please engage with another administrator in your organization to reset the password. Blackbaud Support does not typically perform password resets for security reasons, but if you do not have another admin that can perform this task then please review this article for next steps.