I have a "with required purchase" discount that should reduce the price of one ticket by 100% if another ticket is purchased at full price. The discount is not functioning correctly; it works most of the time and then every once and a while it doesn't apply fully, where half of what should be discounted applies but we can never figure out why it doesn't fully apply.
For example, when one adult ticket and three child tickets are purchased, only one child ticket is discounted. However, two child tickets should have been discounted.
This issue has been resolved in version 5.12. All sites have been updated in February 2019. If you experience this error, please chat with support to provide the exact steps that were taken.
Steps to Duplicate
Navigate to Sales > Daily Sales
Using the ticket buttons select one Adult ticket for Daily Admission program and three Child tickets for Daily Admission program
Click the Discounts button to apply the discount
Notice only one child ticket is discounted instead of two