How to enable comments in Online Express Donation Form

There may be occasions where you would like to allow donors to add comments to their donation when they give through an Online Express Donation Form. This can be done by checking a box during the form setup. Once downloaded into Raiser's Edge these comments will show as Gift Attributes on the gift record.

Article Number: 120049

Products:

Blackbaud_Online_Express
Raiser_s_Edge_RE

In order to enable comments on a donation form, follow these steps

Log into the Raiser's Edge
Launch Online Express
Select "Donations" at the top
Click "Edit" next to the form you want to enable comments on
Navigate to Step 2 Extras
Check the "Include comments" in the section labeled "Do you want to allow comments?"

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!