Default Filters on Dashboard Reset Automatically

Default Filters on Dashboards in NXT Reset Automatically after maintenance and/or outage. This can also occur when a patch upgrade occurs. 
We are currently evaluating this issue and will update this article as we have more information regarding the resolution. 

Steps to Duplicate

When saving a customized view in Fundraising
The default setting is overwritten when an update occurs and resets the filters in the dashboards

Environment

 Raiser's Edge
 7.96

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.