When uploading statements to DonorCentral NXT the Fund search field may not be responsive and this error may appear after clicking Upload.
The endpoint that this functionality uses is being changed so this error will go away after that occurs. In the mean-time, the error will occur, however, the files do end up being uploaded as can be verified by going to Control Panel\Fund Statements. You will see that all of the statements do upload despite the error occurring.
Also, each zip file that you upload to DC NXT needs to be less than 50 MB in size.
Steps to Duplicate
Log into DCNXT
Click on Control Panel > Fund Statements > Upload/Replace Statements
Select fund statement file
Click on search icon in Fund ID field and nothing happens
- Begin to type in a Fund ID and no options populate in drop down menu - Type in full Fund ID and DCNXT does not recognize it