- Navigate to Email > Templates.
- Edit the template in use on the message where you are seeing the issue.
- Select the design tab > View > Source Code > Copy the full source code.
- Navigate to Email > Templates > New template.
- Enter the required fields (name, subject like, from name, from address) and select the design tab.
- Select View > Source code > Paste in the code from step 3 > Save.
- Create a new message from the template.
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