UK Clients using Blackbaud Grantmaking may have received an error message when logging into the system during the morning/afternoon of 8/16/2018 at approximately 11:00am GMT. The error would have appeared as follows:
An exception occurred while processing the page. The logged ID is #######.
We were made aware of this brief downtime affecting UK clients and worked quickly to resolve the issue - at this time, service should be restored and you should be able to access your Blackbaud Grantmaking site.
Please reach out to the appropriate support teams if you continue to experience this message and we will provide further assistance.