Page elements, including created reports, are missing when accessing Reports from Fundraising menu

In the RE NXT web view, when accessing reports from the Fundraising menu, most of the page elements are missing. Everything, including navigation menus, may disappear. In some instances, the menu may load properly but all created reports and report-building tools are missing.
If you are experiencing this issue, please contact Blackbaud product support and reference this article.

Steps to Duplicate

  1. Log into the RE NXT web view
  2. Access the Reports selection from the Fundraising menu
  3. Configured reports, report-building tools, and/or navigation menu items are missing

Environment

 Raiser's Edge

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