If you receive this message, we advise that you please reach out to Blackbaud Grantmaking Support at your earliest convenience. Most often, this error is the result of permissions being configured incorrectly and may require involvement from our Professional Services team as well. We will make that determination once we receive the case.

When you reach out, be sure to provide your Grantmaking URL as well as the ID number provided by the error message, so that we may use these to check on the error on our side.