Profile form bringing default country and state for organization information into CRM even when not entered into the form

When filling out a profile form in BBIS you can have a section for organization information. A user will not fill out the organization information section and within batch it will bring over the default Country and State information. 
There are two ways of handling the 'Business Address' element on a BBIS profile update form. 

1. To make the whole business address element required so that users fill out the fields correctly
2. Remove the business address element from the form and collect it not in a profile update form

Steps to Duplicate

1. Fill out a  profile part form that includes organization information for users
2. Update just the organization name
3. Submit the form
4. Go into CRM, download the profile transaction
5. You will see that not only did it bring the organization name over, it also brought the Country, USA, and State, Alabama, even though they were not selected to be updated

Environment

 Blackbaud Internet Solutions
 4.0
 4.0.180.1600

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.