Limited access in NXT after accepting initial invite

After accepting initial invite to NXT and waiting 24hrs
The client still has limited access in NXT (Only has Raisers Edge NXT and Home available in the NXT menu)
 
We are currently investigating this issue and will update this article when we have more information.

Steps to Duplicate

1) Client accepts NXT initial invite
2) Login to blackbaud.com with the email account the invite was sent to
3) Select NXT from the dropdown in the top left corner
4) NXT opens but limited access - 
Only has Raisers Edge NXT and Home available in the NXT menu

Note: This is still happening after the initial 24hrs of accepting the initial invite.

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.