- Navigate to the duplicate event registration for the source record.
- Click on the payment link below "Payment history".
- Click "Edit posted payment" and note the Revenue ID.
- Delete the Event Registration application line.
- Re-apply the gift as a donation and select a designation.
- Select an Adjustment Reason code and save.
- Navigate back to the event registration and delete the registration.
- Run the constituent merge process.
- Navigate to the event and add the registration removed from step 7 back to the constituent record.
- Navigate to the Revenue ID and click "Edit posted payment".
- Remove the application of donation and reapply the gift towards the event registration added on step 9.
Connect and collaborate with fellow Blackbaud users.