FIMS: Contact Type field is missing drop down box on contact record after upgrading to Progress 11

When viewing contacts in FIMS, the contact type and/or staff fields allow for text entry but do not have the drop down box that should be there and was there before upgrading to Progress 11.

1. Go to npo\found\ConfigFiles
2. Find the FIMS.ini and open with Notepad
3. Add the following line to the Startup section of the file:

FixChildFrameZorder=no

4. Click save

If you have this same issue occur when using FIMS on the server, then you will need to edit the FIMSNT.ini in the same manner because servers always use the FIMSNT.ini and workstations use the FIMS.ini.

Steps to Duplicate

  1. Launch FIMS
  2. Profile module
  3. Open a profile
  4. click the contacts tab
  5. Select an existing contact and open or create a new one
  6. The contact record is missing the drop down box for contact type and staff fields

Environment

 FIMS

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.