When using Online Express to send emails through Email Marketing, it can be noticed that after some time has passed any external links in the email will no longer work and will instead re-direct to a white screen which displays an error message, eg.
"Something went wrong. This error has been logged. Error: 560265157"
The error number is different each time the link is clicked. The links appear to work correctly when viewed in the Online Express email editor, but not when clicked within the received email. This only appears to happen after approx. a month has passed since the email was originally sent from Online Express.
Please ensure that the email is composed within the Online Express email editor and not copy & pasted from an external application. This can cause incorrect background formatting to be held within the text and/or external links, causing the re-direction and error message.