Update household address option not updating household record with Constituent Update Batch

Constituent addresses are not being updated on the household record when the 'Update household address' option is checked in a Constituent Update Batch.
We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

  1. Find a constituent who is part of a household.
  2. Go to Constituents > Batch entry and Add a new Constituent Update Batch.
  3. Add the individual constituent record, not the household, to the batch.
  4. Go to the Addresses field in the batch and expand it.
  5. Edit the address to be something different.
  6. Make sure the Update household addresses option is checked. This is found in the Addresses field in the batch.
  7. Validate the batch.
  8. Save and close the batch.
  9. Commit the batch.
  10. Navigate to the individual constituent record and notice the address has updated correctly. Navigate to the household record for the constituent and notices the address has not updated.


 Blackbaud CRM

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