Error: A selection cannot be created using this query view because the query view has no primary key field when saving a selection using the Active User Query View

When attempting to save a selection using the Active User Query View, the error: A selection cannot be created using this query view because the query view has no primary key field specified may be returned.

Steps To Duplicate

1. Create an AdHoc Query using the Active Users query view and add some criteria.

2. Go to Set save options and Create a Selection (Dynamic or Static)

3. Receive Error "Selection cannot be created using this query view because the query view has no primary key field specified.

Answer:

Download and install the latest service pack/hotfix which contains all fixes from previous service packs.

If Blackbaud hosts your database, please use the Blackbaud CRM Cloud Portal to upgrade your non-production environments, or create a case with Support to request this release be applied to your Production environment.

Environment

Affected Product:

BLKB CRM

Affected Product Version:

4.0

Resolved Version:

4.0

Resolved Patch/Service Pack:

SP38

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Article Number

204868

Products

Blackbaud CRM