Please contact Support for more details.

Here are some common scenarios:

  • Official Notes with extra comments or duplicate notes
  • Remove inappropriate emails from students inbox
  • Back out an Inquiry form or Application
  • Re-trigger credits on a transcript once a duplicate class is dropped
  • Add missing date on a transcript
  • Remove data that has been accidentally installed on a data import from a CSV file
  • Remove bulk information in a profile
  • Edit grade plan settings to uncheck the box that marks grades as required. 
  • Host ID update
  • Removing "required" for Grade Plan Comments if grading comments have already been entered and report card processed
  • Remove course requests that were accidentally added to a student
  • Clear specific General Information fields in Core > People Finder > Contact Card.
  • ​Remove test users in onBoard for inquiries that do not need to be processed
  • Delete duplicate users from integrations (over 20 records)
  • Remove re-enrollment data
  • Remove erroneous charges on an event registration
  • Remove an enrollment year that has been accidentally added to a candidate record
Tip: Additionally, the Data team can upload one time custom data imports for items with custom user fields