Configure "Site Settings" in onMessage

Once the above is complete you will want to place your new domain on your site settings screen within onMessage:

  1. Select onMessage Role from drop-down
  2. Create your site if it's not created
  3. If already created, select your site from "Website" drop-down
  4. Select Site Settings
  5. Enter site URL, ex: or
  6. Set View Access to "Live"
  • Note: The domain placed here should never be the root domain. You must add a subdomain.

If your root domain DNS is set up correctly, Blackbaud will automatically redirect anyone trying to access the root domain ( to the subdomain (