How do I set up a domain for my onMessage site?

Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same.
We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.

You've recently created a new site with onMessage and now you want to publish the site and make it available for the whole world. What do you do next?

Article Number: 23630

Products:

Blackbaud_School_Website_System

Configure "Site Settings" in onMessage

Once the above is complete you will want to place your new domain on your site settings screen within onMessage:

Select onMessage Role from drop-down
Create your site if it's not created
If already created, select your site from "Website" drop-down
Select Site Settings
Enter site URL, ex: www.schoolurl.org or mysubdomain.schoolurl.org
Set View Access to "Live"

Note: The domain placed here should never be the root domain. You must add a subdomain.

If your root domain DNS is set up correctly, Blackbaud will automatically redirect anyone trying to access the root domain (schoolurl.org) to the subdomain (www.schoolurl.org).

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