How do I set up a domain for my onMessage site?

Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same.
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You've recently created a new site with onMessage and now you want to publish the site and make it available for the whole world. What do you do next?

Article Number: 23630

Products:

onMessage

Configure "Site Settings" in onMessage

Once the above is complete you will want to place your new domain on your site settings screen within onMessage:

Select onMessage Role from drop-down
Create your site if it's not created
If already created, select your site from "Website" drop-down
Select Site Settings
Enter site URL, ex: www.schoolurl.org or mysubdomain.schoolurl.org
Set View Access to "Live"

Note: The domain placed here should never be the root domain. You must add a subdomain.

If your root domain DNS is set up correctly, Blackbaud will automatically redirect anyone trying to access the root domain (schoolurl.org) to the subdomain (www.schoolurl.org).

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