If a student leaves during an assessment, the system times out, or crashes, upon logging back in, they will see the assessment labeled as "Incomplete". If the Teacher allows a Retake, the Student will need to answer every question from the beginning as their answers will NOT be saved.

To allow a Retake, you must be signed in or impersonating the Teacher of the Course. Navigate to the Assessment:

  1. Click Results on the Students name
  2. Click Allow Retake
  3. Click Save

There is another new option, where you can allow continue which will allow the Students to pick up where they left off.

To Allow a continue, navigate to: 
  1. The Assessment, and click into the Assessment Title
  2. Under the Students name, you will see Allow Continue
  3. Click allow continue to allow the user to start where they left off
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  1. Alternatively, if you have multiple Users that you wish to allow to continue, click the Allow incomplete students to continue at the top of the Assessment page
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