- Illegal Content: Content, most commonly images, are saving as attachments to the issue and Amazon is flagging this as Spam. This typically occurs if an image was pasted directly into the issue.
To avoid this, use the Insert feature to insert the image itself, or upload it to Photos and insert the album into the issue. Another option would be to insert an image by entering HTML into a channel’s HTML editor.
- Unable to Relay: This is commonly an issue with the configuration of the school’s email server.
Connect and collaborate with fellow Blackbaud users.