- From the login page, select the link Forgot login or First time logging in?, below the sign in box
- Enter Email Address
- Check the Password box
- Click Send
- Confirm First Name and Last Name
- Click Send, don't close the browser window.
Note: The user will receive an email containing a confirmation key. This key must be entered in the same window where the password was created. Closing the window will require a new key request.
"Hello WH User,
We received a request for your password to access the WhippleHill Academy website.
Use the Confirmation Key displayed below to complete the password setting process.
Confirmation Key: Ccw3p8bYNis5
Please note this Confirmation Key is not valid if you have closed the Sign In Help screen displaying the Confirmation Key field. To obtain a new Confirmation Key, you must request your password again.
If you did not request to receive your password, please disregard this e-mail."