- Sometimes this happens because a student is enrolled in multiple sections of the same course.
- The Platform Manager can go in and drop the extra courses from the students enrollment by going to onCampus> People > Academics > Manage Enrollment > select the correct school year > click view
- Under Academics, select the semester and the course, then to the far right click on Drop and choose the reason as Change Sections.
- Once this is done - check the credits. If this does not work, we can have our data team re-trigger the credits.
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