If you do not see all of the information you have selected in Profile Publish Access, this could be because the user has selected "Include my name, but do not include any other information about me" in their Privacy settings. To change this:
  1. Navigate to Core > User/Access > Profile > Manage Roles > All School Tasks > Publish to Directory, and mark both check boxes for App and Desktop
  2. Go into each profile individually and remove the "Include my name, but do not include any other information about me." selection to make their information visible
  3. After this is completed, you can then go to User/Access > Profile > Manage Roles > All School > Tasks > Publish to Directory and unmark the check boxes to make the Publish to Directory feature unavailable again