To remove a contract from hold:

  1. Go to onBoard > People Finder.
  2. In the drop down menus, select Role (i.e. Candidate or Student), Contracts, and type in name of child.
  3. Click on Profile name to enter Admissions Profile.
  4. Under the Contract tab, click the Edit/pencil icon for the existing Contract.
  5. Deselect the Hold checkbox.
  6. Deselect the Hold Type, if one is selected.
  7. Click Save.