Admissions Managers can set up email notifications that can alert the school when a prospective family has created an account or submitted an application.

Additionally, Admissions Managers can customize the confirmation email (“Online Application Submitted - DataPush") that is sent to prospective families when they submit an application.

Note: Be sure to enter no spaces before or after the email address. This may happen if you copy/paste an email address into an email address field.

To customize the application Confirmation and Administration notifications:

  1. Navigate to onBoard.
  2. Select Settings > Application Forms. 
  3. Click Settings to the right of your Application Form.
  4. Click the Confirmation Notification tab to set up your Confirmation Notification.
  5.  Click the Administration Notification tab to set up your Administration Notification.
    • Enter the following information for each notification:

      • Status: Make this Active if you want the notification to be active, or select Inactive if the notification should not be sent. 
      • Reply E-mail: Enter an email address to which users can reply.
      • From Name: Enter the name of the sender (e.g. the school’s name).
      • Subject: Enter a subject line for the notification.
      • Body: Using the available placeholders, enter the body of the email message.
      • Placeholders: Use the available placeholders to help personalize the notification.
      • Recipient(s): (For the Administration Notification): Search for and select the users who should be notified when an application is submitted.
  6. Click Save & Close.

 

To customize the New Account Created notification:

  1. Navigate to onBoard.
  2. Select Settings > Notifications.
  3. Select Category: Online Application.
  4. Click View to update the results. 
  5. Click Edit to the far right of the New Account Created notification. 
  6. Click the Confirmation Notification tab to set up your Confirmation Notification.
  7.  Click the Administration Notification tab to set up your Administration Notification.
    • Enter the following information for each notification:
      • Name: Use this field to change the name of the notification.
      • Active: Uncheck this checkbox if the notification should never be sent.
      • Reply E-mail: Enter an email address to which users can reply.
      • From Name: Enter the name of the sender (e.g. the school’s name).
      • Placeholders: Use the available placeholders to help personalize the notification.
      • Subject: Enter a subject line for the notification.
      • Body: Using the available placeholders, enter the body of the email message.
      • Recipient(s): Search for and select the users who should be notified when a new account is created.
  8. Click Save & Exit.