There are several email notifications for Community Groups. Community Group Managers can customize the email notifications, or inactivate the notifications if they should not be sent.

The available email notifications are:

  • Community Group Approved: This email is sent to constituents who propose a new community group and it is approved by a Community Group Manager.
  • Community Group Declined: This email is sent to constituents who propose a new community group but it is declined by a Community Group Manager.
  • Community Group Invitation: This email is sent to constituents when they are invited to an Unlisted Invite Only community group.
  • Community Group Membership Declined: This email is sent to constituents who request to be part of a Listed With Permission community group but their membership is declined.
  • Community Group Proposed: This email is sent to selected administrators when a new community group is proposed.


To customize the notifications:

  • From the persona menu, select onCampus.
  • Select Community under Settings.
  • Select Notifications.
  • Click Edit next to each notification.
  • Enter a reply email address, from name, subject and body. Use the available placeholders in the subject and body.
  • For the Community Group Proposed notification, search for and select the administrators who should receive the notification.
  • Click Save & Exit.


To inactivate notifications:

  • From the persona menu, select onCampus.
  • Select Community under Settings.
  • Select Notifications.
  • Click Edit next to the appropriate notification.
  • Uncheck the Active checkbox to disable the notification.
  • Enter a reply email address and from name.
  • Click Save & Exit.