Note: In order for the confirmation e-mail to send, the user must be logged into the website when they submit the form. The confirmation e-mail will not send to users who are not logged in. This will only take effect on Customer Forms placed on a resource board. If the form is posted on an onMessage page, no confirmation email will be sent.
To edit the custom form notifications:
  1. Go to Core
  2. Communications > Click Notifications 
  3. From the Category dropdown, select Forms
  4. Click View
  5. Find the appropriate form and click Edit next to the preferred form
    1.  Custom Form - Administration: This e-mail is sent to user(s) at the school alerting them that the form was submitted. 
    2. Custom Form - Confirmation: This e-mail is sent to the user who filled out the form, confirming that it was submitted successfully
  6. Enter in the preferred information for the fields to customize the notification (For definitions of the fields, refer to the section below) 
  7. Click Save & Exit


Notification Properties
 

  •  Name: Use this option to change the name of the notification.
  •  Active: Uncheck the Active checkbox to inactivate the notification. Use this option if you do not want the notification sent.


E-mail Notification
 

  • Reply E-mail: Enter an e-mail users can respond to from the notification.
  • From Name: Enter a name users will see in the "from" field of the notification.
  • Placeholders: Use the placeholders to craft the body of the notification.
  • Subject: Use this field to enter the subject of the notification.
  • Body: Use the placeholders to craft the e-mail.


Add Recipient(s)

These fields will only appear for the Administration notifications. Use the available fields to search for the user(s) who should be notified when a submission is made. Highlight the user's name and click Add to recipient list.