You might want to void a Payment that is inadvertently marked as Paid, or when a payment check is lost.  Once you void a Payment, you can reissue it or amend the grant amount.

If your Blackbaud Grantmaking (GIFTS Online) administrator has granted you the needed permissions, you can delete Payments that you've voided in order to correct data entry errors.

If you want to delete a Payment that has been voided and reissued, you must first delete the reissued Payment.  To void a Payment:
  • Open the Payment. From the Payment menu, choose Action > Void.
  • You are asked if you want to reissue the voided Payment.
    • If you want to reissue the payment:
      • Check Issue a replacement payment.  Click Yes.
      • You will receive the message: Payment Void processed successfully.  Click OK.
      • A new Payment record is opened for the reissue Payment.
    • If you do not want to reissue the payment:
      • Uncheck Issue a replacement payment.  Click Yes.
      • You will receive the message: Payment Void processed successfully.