In the Contacts folder, you record the name, address, telephone numbers, and biographical data of all of your contacts.

- You can then use Affiliations to link Contacts to as many Requests, Organizations, and Activities as you wish. In essence, the Affiliations allow you to build a Rolodex for each Organization and each Request in your system.
- You can view all of the Organizations and Requests associated with a Contact, all of the Contacts affiliated with a Request, and so forth. 
-  Each Contact usually has a Primary Organization, which generally is their employer.  
-  Within Organization and Request records, the Primary Contact is identified on the first tab of the record (either the Organization tab or the Request's Page 1 tab). Additional Contacts are displayed in the Affiliations tab of the Organization or Request.