When you consider an application, the new Pending Request that is created in GIFTS must be associated with an Organization and a Primary Contact. If GIFTS created a unique Organization and Contact record for each application you considered, your database would soon be cluttered with duplicate Organizations and Contacts.
To avoid this, the GAM lets you link an applicant's organization and contact to existing Organizations and Contacts in GIFTS. The Request that is created when you consider the application is automatically associated with the linked Organization and/or Contact. If you are unable to establish links- because no matching Organizations or Contacts were found - a new Organization and/or Contact is created when you consider the application.
Note: When overwriting Organization and/or Contact information, an IGAM Update Activity is automatically created for the Organization or Contact record in GIFTS. This Activity contains both the old and updated information. Click here to start linking applications.