If icons or buttons are missing from data grids or views on a few workstations, the c:\windows\system32\msvcp71.dll is probably missing from those workstations. This is a Windows file that is required by the FIMS data grid icons feature.
Without this file, the icons will not appear. To fix this issue, replace the missing file on this computer with a copy from a computer with working icons.
If you are running a windows 64 bit machine, you should put the file in the syswow64 directory not system32. If all users are affected and replacing the file does not fix the problem, please contact FIMS S upport.