Clients who upgrade to a new version of Microsoft Office or whose network has been modified may experience an error similar to the following when attempting to export GIFTS records to Microsoft Excel: Unable to locate C:\Program Files\Microsoft Office\Office\Excel.exe.
This error occurs when the path to the program file (EXCEL.EXE) used to launch Microsoft Excel has been moved. The path to this file is specified in the GIFTS External Preferences, which must be updated after you make changes to your installation of Microsoft Excel.
Open the Administrator Module
Adjust the file path under 'Spreadsheet Used' as needed to reflect your system settings