There is not a true resolution to this behavior due to the restrictions imposed by Oracle, we would simply suggest that the field names that you create for use with the GIFTS Customizer not contain any of the words reserved by Oracle server database; use of these words in your Customizer field names may interfere with the proper operation of GIFTS. Please review the article below for a comprehensive list of reserved keywords for Oracle 11g:

http://docs.oracle.com/cd/B28359_01/appdev.111/b31231/appb.htm

As always, if the above issue persists even when following this suggestion, please do not hesitate to reach out to MicroEdge Technical Support at HELPDESK@microedge.com or at 877-704-3343 so that we may assist you further.