To resolve, we suggest taking the following steps:

1. Make sure all users have backed out of GIFTS
2. Backup your database
3. Open the Administrator Module and go to Tools > Recalculation Utility
4. Check off the options below:
Initialize Keys
Insert Zero Records
Update Foreign Keys
Refresh Codes Table
Repair Indices
5. Run the utility until it is completed

Once completed, check to see if the error still appears. If not, the issue is resolved. If it does still appear, Please contact us with the customer support number for GIFTS listed at which will always have the most up to date information,