To resolve, we suggest taking the following steps:

1. Make sure all users have backed out of GIFTS
2. Backup your database
3. Open the Administrator Module and go to Tools > Recalculation Utility
4. Check off the options below:
Initialize Keys
Insert Zero Records
Update Foreign Keys
Refresh Codes Table
Repair Indices
5. Run the utility until it is completed

Once completed, check to see if the error still appears. If not, the issue is resolved. If it does still appear, please contact MicroEdge Technical Support at or 877-704-3343 so that we may assist further.