Whenever I try to merge data to Microsoft Word, GIFTS quits unexpectedly.

In GIFTS, when I attempt to launch Microsoft Word to create a mail merge document, GIFTS quits and Microsoft Windows generates an error message similar to one of the following: GIFTS has encountered a problem and needs to close. We are sorry for the inconvenience. AppName: admin.exe AppVer: 5.2.0.0 ModName: oleaut32.dll ModVer: 3.50.5016.0 Offset: 0001ff4d Illegal operation: GIFTS caused an invalid page fault in module OLEAUT32.DLL
GIFTS is trying to communicate with Word using the OLEAUT32.DLL file, but cannot complete the merge. This is mostly likely due to a problem with your installation of Word. If possible, create a merged document on another workstation to confirm that this problem is specific to a single installation of Word.

To correct this error, you must repair your installation of Word. Basic instructions are as follows; for additional information about this procedure, please refer to your Microsoft Word documentation.

To repair Word:
  1. Open Microsoft Word.
  2. From the Word menu, select Help > Detect and Repair .  

Alternatively, you can repair Word in another method:
  1. Open Control Panel
  2. Select Uninstall a Program
  3. Locate Microsoft Office, and click once to highlight
  4. Select Change
  5. Click Repair on the following screen

Environment

 GIFTS

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